Oscar Munoz on Investing in Employees to Earn Trust

Richard Edelman, CEO of Edelman, sits down with Oscar Munoz, former CEO and Executive Chairman of United Airlines and author of “Turnaround Time,” to discuss Munoz’s transformational tenure at the airline. He talks about changing the business from the inside out, dealing with personal challenges alongside financial challenges and advice for company leaders in an increasingly political environment. “You have to have an understanding, a deep resonance and conviction about what you’re doing and why,” Munoz says.